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Cancel BTSport APP

GJM2
Newbie
Posts: 4
Registered: ‎27-02-2020

Cancel BTSport APP

I made a request last week for one of the Plusnet Staff to help me cancel my BTSport App, I have had no response  and cannot seem to cancel this by any other mreans.

Can someone please initiate this for me asap.

kind regards

4 REPLIES 4
lokid
Newbie
Posts: 3
Registered: ‎01-03-2020

Re: Cancel BTSport APP

i did this through my account page and addons section.

GJM2
Newbie
Posts: 4
Registered: ‎27-02-2020

Re: Cancel BTSport APP

I had a look on there, but it directs you to the phone number or online chat, both of which ive tried without getting through. I have seen on other posts that a "ticket" is raised by "staff" and then the process is carried out.

Bit disappointing that it is a bit of a pain to cancel tbh

BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Cancel BTSport APP

Hi @GJM2 and apologies for the delay in getting back to you. I can see you've since been in touch and look to have resolved this issue however if there's anything we can help you with moving fonwards then please don't hesitate getting back in touch.

TonyB1
Just browsing
Posts: 1
Registered: ‎18-06-2020

Re: Cancel BTSport APP

Hi I’m also looking to cancel BT Sport subscription and being unable to online chat or email a long wait on the telephone seems like a pretty poor alternative. Can you please take this as notice I’d like to cancel.

 

Many thanks

 

Tony