cancel
Showing results for 
Search instead for 
Did you mean: 

Cancel BT sport app

redpj
Hooked
Posts: 9
Thanks: 3
Registered: ‎02-09-2019

Cancel BT sport app

Hi,

Can't get through to anyone. Can a ticket please be raised to suspend BT sport app on my account?

Thanks,

3 REPLIES 3
patdownie
Newbie
Posts: 1
Registered: ‎31-03-2020

Re: Cancel BT sport app

As per everyone else, I am not paying for BT Sport while there is no sport. Plusnet should be freezing payments for the BT Sport bolt-on for all customers until we are through this crisis.

Ardfernbob
Newbie
Posts: 1
Thanks: 1
Registered: ‎31-03-2020

Re: Cancel BT sport app

I have been trying to cancel BT Sport for a week now.  No chat or phone contact possible so raised cancellation through an open question.  Still no response.

 

I agree that all BT Sport subscriptions should be frozen or cancelled.

 

BT Sport is failing to provide the service it advertised.  As their agent, Plusnet have a responsibility to sort the matter out.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,141
Thanks: 998
Fixes: 403
Registered: ‎01-01-2012

Re: Cancel BT sport app

Thanks for bearing with us, Plusnet customers can now pause their BT Sport payment for a month via this form . As soon as things change we’ll be in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team