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Can you tell me exactly how much it will cost me to upgrade to extra

elkieluca
Grafter
Posts: 225
Thanks: 7
Registered: ‎21-08-2010

Can you tell me exactly how much it will cost me to upgrade to extra

I just had an email saying it will cost me £11.49 a month plus my phone of course.  I'm not sure if I am on the low cost area. I think I am,  but could one of the staff here please find out for me. If it is I will change as I'm fed up always being so careful what I can download.
4 REPLIES 4
MisterW
Superuser
Superuser
Posts: 14,717
Thanks: 5,503
Fixes: 393
Registered: ‎30-07-2007

Re: Can you tell me exactly how much it will cost me to upgrade to extra

This page http://www.plus.net/support/broadband/products/low_cost_areas.shtml#whatIsIt will explain how to check if you're in a low cost area.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

elkieluca
Grafter
Posts: 225
Thanks: 7
Registered: ‎21-08-2010

Re: Can you tell me exactly how much it will cost me to upgrade to extra

It says market 2 but I still want reassurance from staff.
What the hell I'm going to go for it!.  If its wrong then I'll change back again.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Can you tell me exactly how much it will cost me to upgrade to extra

Hi there,
I can confirm that we show you as being in a Market 2 area, so am happy to say that when the change goes through in a couple of days you'll be paying the cheaper price of £11.49 a month.
elkieluca
Grafter
Posts: 225
Thanks: 7
Registered: ‎21-08-2010

Re: Can you tell me exactly how much it will cost me to upgrade to extra

Thank you Matt.  I had my granddaughter here for Easter and I had to tell her not to do too much on the internet as I was running out of my 10GB allowance.  I said next time she came it would not be a problem.
So I'm glad I took the plunge even though I probably won't use much more than 10 myself but it stops me having to worry about it.