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Can you explain this billing

jld51
Grafter
Posts: 49
Registered: 12-03-2014

Can you explain this billing

62053684 £26.11 £0.00 12/06/2015 Fully Paid Cancellation Charges
62053681 £-26.11 £0.00 12/06/2015 Credit Note Account Credit Note
62053680 £26.11 £0.00 12/06/2015 Refund Issued Cancellation Charges

Can you explain this billing refunded £26.11  credited £26.11 then charged  £26.11  HuhHuhHuh
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,647
Thanks: 534
Fixes: 205
Registered: 01-01-2012

Re: Can you explain this billing

It looks like the agent who processed the cancellation charges did it twice by mistake and we removed the duplicate by adding a credit note.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team