Can you explain me what this means????? "The modify order for this service has b

[#1]

Can you explain me what this means????
"The modify order for this service has been rejected."
That i see in my account "
And what on earth is happening with my account I have placed an standing order 20 days ago and you are still unable to process the charge

[#2]

Hi morvi123,
This is nothing to worry about, it was an automated notice that has come off the back of your leaving notification. I'll close the ticket off and no action is required.