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Can't sign in to Member Centre

gofaster
Rising Star
Posts: 367
Thanks: 12
Registered: 01-08-2007

Can't sign in to Member Centre

The Member Centre is rejecting my log-in attempts.
Quote
Invalid username or password. Please try again.

I requested a password reminder  and (after several imap failures in WebMail) got an email with a link that showed me the same id and password that I am using.
Is there a problem with the Member Centre?

edit: It finally let me in with the same password that it has been rejecting for the last 15 minutes.
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Can't sign in to Member Centre

Hi gofaster,
We're just taking a look into this issue now for you. Really sorry if this is causing you any problems this morning.
Chris Pettitt
Cloud Environments Engineer
stallan
Grafter
Posts: 282
Registered: 02-11-2007

Re: Can't sign in to Member Centre

I too have had problems with this. eventually it allowed me in , but my sister still has problems accessing it.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Can't sign in to Member Centre

It's looking to be an intermittent problem at the moment. We're still investigating this at the moment.
Chris Pettitt
Cloud Environments Engineer