Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Can't sign in to Member Centre
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Can't sign in to Member Centre
Can't sign in to Member Centre
05-11-2013 10:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The Member Centre is rejecting my log-in attempts.
I requested a password reminder and (after several imap failures in WebMail) got an email with a link that showed me the same id and password that I am using.
Is there a problem with the Member Centre?
edit: It finally let me in with the same password that it has been rejecting for the last 15 minutes.
Quote Invalid username or password. Please try again.
I requested a password reminder and (after several imap failures in WebMail) got an email with a link that showed me the same id and password that I am using.
Is there a problem with the Member Centre?
edit: It finally let me in with the same password that it has been rejecting for the last 15 minutes.
Message 1 of 4
(903 Views)
3 REPLIES 3
Re: Can't sign in to Member Centre
05-11-2013 10:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi gofaster,
We're just taking a look into this issue now for you. Really sorry if this is causing you any problems this morning.
We're just taking a look into this issue now for you. Really sorry if this is causing you any problems this morning.
Message 2 of 4
(566 Views)
Re: Can't sign in to Member Centre
05-11-2013 11:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I too have had problems with this. eventually it allowed me in , but my sister still has problems accessing it.
Message 3 of 4
(566 Views)
Re: Can't sign in to Member Centre
05-11-2013 11:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's looking to be an intermittent problem at the moment. We're still investigating this at the moment.
Message 4 of 4
(566 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Can't sign in to Member Centre