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Can't renew contract

AbzB
Interested
Posts: 1
Thanks: 1
Registered: ‎04-04-2020

Can't renew contract

When I login to my account there is an offer to renew my broadband package but when I click it it eventually asks me to login to the members center (which I already am) and it process starts all over again.

So basically on my account home page I click  'Renew your contract' then it goes to another page and says 'Start your order" then I click that and it says "Just a few more clicks - Sign into members center" and when I click that it just takes me back to my account home page and the renew contract button is there again. 

Is there something wrong with the system? How can I renew my contract? 

Tags (1)
1 REPLY 1
Puzzle
Hooked
Posts: 7
Thanks: 3
Registered: ‎04-04-2020

Re: Can't renew contract


@AbzB wrote:

When I login to my account there is an offer to renew my broadband package but when I click it it eventually asks me to login to the members center (which I already am) and it process starts all over again.

So basically on my account home page I click  'Renew your contract' then it goes to another page and says 'Start your order" then I click that and it says "Just a few more clicks - Sign into members center" and when I click that it just takes me back to my account home page and the renew contract button is there again. 

Is there something wrong with the system? How can I renew my contract?