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Can’t pay my final payment

Gary3
Newbie
Posts: 1
Registered: ‎17-11-2019

Can’t pay my final payment

‎17-11-2019 2:30 AM

Can’t pay full amount so is it possible pay instalments day 4 please
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Mav
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Registered: ‎06-04-2007

Re: Can’t pay my final payment

‎17-11-2019 4:08 AM

Moderator's note(s):

Thread moved from ADSL Broadband to My Account/Billing.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Can’t pay my final payment

‎18-11-2019 8:25 AM

Hi @Gary3,

 

Thanks for getting in touch. I'm afraid we're unable to organise this over the Community Forums, but you can give the dedicated payment line a call on 0800 077 8488 (open 8am-8pm Weekdays & 9am-5.30pm Saturday) and they'll be able to sort this out for you. This line will go straight through to the billing team and the wait time will be minimal, if there is any at all. 

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