Can’t pay bill

[#1]

Anyone else having trouble paying bill online. Last few months it’s telling me to contact customer service so when I do they can’t take payment till absolute last minute when I’m being threatened to be cut off. Cost me £35 on top of my phone bill ringing them so much! No one knows why this is happening when I speak to them 

[#2]

All you need to do is read this forum you are not alone

[#3]

Hi Jadethomas21@

I'm sorry to hear you have had difficulty getting through. Please be aware that our numbers are free to call as long as you have inclusive minutes on mobile or a landline handset.

• 0800 432 0200 (from within the UK)
• +44 345 140 0200 (from abroad)

Opening Times: 7.30am - 10pm, every day

Kind Regards