cancel
Showing results for 
Search instead for 
Did you mean: 

Can't pay bill restrictions

FIXED
Menace65
Aspiring Pro
Posts: 178
Thanks: 37
Fixes: 4
Registered: ‎03-09-2018

Can't pay bill restrictions

Hi Plusnet

I'd like to pay my bill but I can't due to restrictions.

 

short story:

 

I built a new computer

 

Ryzen 2600

Bazooka V2 mobo

16 GB ram

not working, I think I was sold a broken/returned mobo

no signal on monitor, and ez debug light is bright white?

 

my PC that I'm on now died last week, I tried everything to get it working, but no luck Sad

so this evening, I thought I'd give it one last try, before I chucked it in the bin, and low and behold, it booted up.

 

There is a Computer GOD.

 

So Happy [hope it dosn't die again, just as I typed that]

 

All the best

 

 

5 REPLIES 5
Menace65
Aspiring Pro
Posts: 178
Thanks: 37
Fixes: 4
Registered: ‎03-09-2018

Re: Can't pay bill restrictions

This website is a joke, can't even edit my post.

 

And once again, whilst restricted, I can't even access my account to pay my bill, I've been here a year now and nothing has changed, get your finger out, and sort it out, it's like I'm living in a third world country.

 

 

Menace65
Aspiring Pro
Posts: 178
Thanks: 37
Fixes: 4
Registered: ‎03-09-2018

Re: Can't pay bill restrictions

How to pay

 

You can pay online by logging into https://www.plus.net/pay/ and following the on-screen instructions"

 

Connection timed out

 

*SIGH*

Menace65
Aspiring Pro
Posts: 178
Thanks: 37
Fixes: 4
Registered: ‎03-09-2018

Re: Can't pay bill restrictions

Can you remove the restrictions please, so I can pay my bill.

 

Thank You

abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 107
Fixes: 60
Registered: ‎02-05-2017

Re: Can't pay bill restrictions

Fix

Hi @Menace65, thanks for getting in touch.

 

I am sorry for the issues you have had with making payment and the account being restricted. I've raised a request off to the relevant department to have these restrictions lifted, this will be picked up shortly and actioned.

 

I do apologise for any inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
Menace65
Aspiring Pro
Posts: 178
Thanks: 37
Fixes: 4
Registered: ‎03-09-2018

Re: Can't pay bill restrictions

@abails0105 

 

Thank you