Can't open,veiw or print My Bills
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- Re: Can't open,veiw or print My Bills
19-12-2019 10:19 PM
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Fixed! Go to the fix.
Re: Can't open,veiw or print My Bills
19-12-2019 10:44 PM
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Duplicate topic removed.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Can't open,veiw or print My Bills
19-12-2019 11:06 PM
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The $STANDARD file is actually the PDF bill but by default gets saved without a file extension. Saving with a recognisable file name (to help identification) and adding a .pdf file extension will enable Windows to recognise the file type and use your PDF viewer to open, display and print it..
Re: Can't open,veiw or print My Bills
20-12-2019 12:42 AM - edited 20-12-2019 12:48 AM
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20-12-2019 8:22 AM
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done in Windows anyhow.
Re: Can't open,veiw or print My Bills
20-12-2019 8:53 AM
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@alcorn63 have you tried with Chrome. Using that on my Android tablet it download the bill as standard.pdf and automatically opens it in pdf viewer.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Can't open,veiw or print My Bills
20-12-2019 9:24 AM
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Hi @alcorn63 I've just picked this up on the back of the reminder I've set to check back regarding your fibre upgrade and I'm sorry to see you're having issues viewing your bill.
I've just attached a PDF copy of your bill to your support ticket Here so if the steps above don't help you'll be able to view it that way. Your fibre service should be live by tonight. Let us know how it goes.
Re: Can't open,veiw or print My Bills
20-12-2019 10:39 AM
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Re: Can't open,veiw or print My Bills
20-12-2019 1:48 PM - edited 20-12-2019 1:53 PM
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1 Go to your file manager .
2 scroll down to downloads
3 Find downloaded file
4 Click on it
5 on options ,select *other* then *rename*
6 Rename Plusnet Bill.PDF .
7 Save.
Close file the manager and the monthly bill will now open in any PDF viewer.
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