Can’t make any changes to account as order is being processed

[#1]

Whenever I log in to my account I get the above message - has anyone got any info on how to fix this

Thanks

[#2]

What change did you make to your account?

Let someone know and we'll try to help.

[#3]

I haven’t made any changes - I haven’t needed to go into my account for ages so it could have been like this for a very long time

[#4]

Thanks for your post @Saltboxer and welcome to our Community Forums.

I'm sorry to see you're having issues with your account.

Can you private message me your account username, so I can take a closer look at this for you?

[#5]

Hi 

Thanks for getting back to me. I had to call customer services about a different issue and theyhave cleared this problem. They thought it was due to my contract expiring but who knows - anyway it sorted

thanks again

[#6]

No problem @Saltboxer, I'm glad to see we've fixed the issue. 

Let us know if you have further issues or there's anything else you'd need help with.