Can't log into my account
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- Re: Can't log into my account
23-06-2018 4:56 PM
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Hi, I've been trying to log into my account in the member centre but it wont let me, I know my username and password are right so I don't understand whats happening. Any advice/help would be greatly appreciated.
Fixed! Go to the fix.
Re: Can't log into my account
23-06-2018 5:09 PM
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Re: Can't log into my account
23-06-2018 5:37 PM
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Yes the same thing happens when I use google chrome or firefox.
Re: Can't log into my account
23-06-2018 5:40 PM
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Re: Can't log into my account
on 23-06-2018 5:55 PM - last edited on 23-06-2018 10:25 PM by dvorak
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fxxxx@xxxxxx.plus.com
Moderator's note by Adie (Dvorak) obfuscated the email address
Re: Can't log into my account
23-06-2018 6:01 PM
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You wouldn't login to your account using your full email address.
Any emails we've sent you should have your username at the top.
(P.S. I'd recommend editing your post to remove your email from a public forum)
Re: Can't log into my account
26-06-2018 12:55 PM
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Well then I have forgotten my User name. Which means I can't log in to get it.
Re: Can't log into my account
26-06-2018 1:12 PM
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I think a phone call would be the quickest way to get the username to you following a few account security checks.
I've just tried calling but no one picked up. Please let me know if there's a good time for me to call you before 7.30pm today.
Re: Can't log into my account
26-06-2018 4:56 PM
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I'm not home until about 6pm. Any time after that should be fine.
26-06-2018 5:15 PM
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