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Can't log in to my +net account
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Can't log in to my +net account
25-02-2012 10:00 PM
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I am entering my correct name and correct password, I've tried many times, and got the email reminder to double check. I can't log in though, I want to check my usage.
How can I get a new password or otherwise get this sorted to log in?
How can I get a new password or otherwise get this sorted to log in?
Message 1 of 5
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Re: Can't log in to my +net account
25-02-2012 10:02 PM
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Phone 0800 432 0200 or 0345 140 0200
Message 2 of 5
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Re: Can't log in to my +net account
26-02-2012 12:06 AM
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Hi ISPsyunogood,
Have you tried deleting your cookies within your Web Browser? as this can sometimes cause a few problems logging into the Member Centre.
Have you tried deleting your cookies within your Web Browser? as this can sometimes cause a few problems logging into the Member Centre.
Message 3 of 5
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Re: Can't log in to my +net account
28-02-2012 4:22 PM
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Quote and got the email reminder to double check.
If you are receiving e-mails from PN, following the the password recovery procedure is the quickest way to verify you are using the right password. You need to make sure your browser is accepting cookies too.
Message 4 of 5
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Re: Can't log in to my +net account
29-02-2012 12:09 AM
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Hi there,
Hope that got things sorted for you, please let us know if not and we'll get investigating.
Hope that got things sorted for you, please let us know if not and we'll get investigating.
Message 5 of 5
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