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Can't Register for My Account - new customer

SB18
Newbie
Posts: 1
Registered: 13-12-2016

Can't Register for My Account - new customer

Hello I am new to PlusNet and due to be connected for Extra Fibre Broadband on the 13th December 2016.  I can't find a button or link to Register so I can set up My Account on PlusNet, can anyone advise me how to do this please?!  Many thanks.

 

SB

2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 95
Thanks: 16
Fixes: 6
Registered: 30-11-2016

Re: Can't Register for My Account - new customer

Hi @SB18, thank you for contacting us on the forums.

To log in to your account, please load up the the main site (http://www.plus.net) and there should be an option at the saying "My account". Click on this and then select the option which relates to phone and broadband. This will take you into the Member Centre. All you need is your account username and password chosen on sign up and then find the section which is applicable for your query.

Hope that assists.

Regards,

Mark

 Mark Duell
 Plusnet Support
Plusnet Staff
Plusnet Staff
Posts: 95
Thanks: 16
Fixes: 6
Registered: 30-11-2016

Re: Can't Register for My Account - new customer

I meant to say "at the top" as opposed to "at the"

Sorry, was typing without checking.

Mark

 Mark Duell
 Plusnet Support