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Can my account be in two names?

materialman
Rising Star
Posts: 102
Thanks: 10
Fixes: 1
Registered: 23-07-2013

Can my account be in two names?

Before I signed up with Plusnet, I used online chat to ask some questions. I knew I could only sign up in one name but I asked would I be able to an another (my wife) to my account. I was told yes if I contacted CS after signing and everything being connected. Is this so?
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2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
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Registered: 15-06-2007

Re: Can my account be in two names?

You can nominate her as a authorised contact by raising a ticket - is this what you wanted
materialman
Rising Star
Posts: 102
Thanks: 10
Fixes: 1
Registered: 23-07-2013

Re: Can my account be in two names?

That would do I guess. Before moving to Plusnet our BT phone bill came addressed to both of us. Whenever I had to contact them, for a line issue or when I moved from them. I had to confirm that that account was still in my wife's name as she was the original account holder. So I guess I was the authorised contact in that case. So now I'll do as you suggest and and raise a ticket.