Can Not Believe How Plusnet Treat Costomers
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Can Not Believe How Plusnet Treat Costomers
25-03-2014 8:10 PM
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Re: Can Not Believe How Plusnet Treat Costomers
25-03-2014 10:39 PM
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Re: Can Not Believe How Plusnet Treat Costomers
25-03-2014 10:48 PM
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Re: Can Not Believe How Plusnet Treat Costomers
26-03-2014 11:02 AM
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I've had a look for you and responded to Ticket: 83275658 on your account for you detailing your usage for the duration of 25/03/2014 and your usage so far today 26/03/2014. I've also offered a gesture of a goodwill which is detailed in the ticket.
Re: Can Not Believe How Plusnet Treat Costomers
26-03-2014 4:56 PM
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Re: Can Not Believe How Plusnet Treat Costomers
27-03-2014 12:12 PM
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Re: Can Not Believe How Plusnet Treat Costomers
27-03-2014 1:39 PM
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Re: Can Not Believe How Plusnet Treat Costomers
29-03-2014 8:43 AM
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Re: Can Not Believe How Plusnet Treat Costomers
29-03-2014 9:57 AM
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Also you will see some usage even when your computer is off because there is always background internet activity coming in to your router - around 20-30MB per night would be totally normal.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Can Not Believe How Plusnet Treat Costomers
29-05-2014 6:21 AM
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QUOTE « Reply #5 on 27/03/2014, 12:12 »
I don't think it's 'how PlusNet treat their customers' but 'how computers treat their customers' Once a computer is set up to follow certain rules there is no deviation either way unless that is written into the software. Wink
Sorry but I cant subscribe to the above comment. Computers DONT program themselves ! They just process information put into them by a HUMAN. IF someone has 'Tweaked' the program, anything is possible. Lets stop this myth that its 'computer error' and put the responsibility in the lap of the person pushing the buttons.
Re: Can Not Believe How Plusnet Treat Costomers
30-05-2014 6:05 AM
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Re: Can Not Believe How Plusnet Treat Costomers
30-05-2014 9:32 AM
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Unless I read it wrong.
http://www.ispreview.co.uk/index.php/2014/05/plusnet-uk-prep-product-refresh-half-price-unlimited-fi...
"Similarly the 10GB standard broadband package will also be removed. "
So that's good news
Re: Can Not Believe How Plusnet Treat Costomers
30-05-2014 9:41 AM
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I've just had a look over your account, can you let me know when you requested a move to Unlimited as from our records it's only showing as last week. If you can let me know that info we can do some digging here.
I'd also recommend checking the email address registered on your account as we've been sending emails regularly advising that you've hit your usage allowance and we're adding an additional 5GB at £5 each time this happened.
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