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Can I have a MAC Code please?
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Can I have a MAC Code please?
16-12-2013 9:24 PM
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In the last 2 weeks I have experienced a combination of poor salesman(and woman)ship from PlusNet, as well as horrendous hold times that are just not reasonable or compatible with family life, I have therefore cancelled my account (after being asked for £30 card payment over the phone) and placed an order with BT for my new property. Could I therefore have a MAC code please, as the most recent agent I talked to was more keen to stress the role of debt collectors and it will save me another 2 hours and 15 minutes on the phone, then to be told the relevant department has closed.
Thanks in advance!
Thanks in advance!
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Re: Can I have a MAC Code please?
16-12-2013 9:30 PM
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The only ways to obtain a MAC code are to call up or write in.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Re: Can I have a MAC Code please?
16-12-2013 9:31 PM
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In order to request a MAC you need to call the Customer Options Team on 0845 140 6002 or 0330 123 9197 or write a letter to
Plusnet,
The Balance,
2 Pinfold Street,
Sheffield
S1 2GU
Plusnet,
The Balance,
2 Pinfold Street,
Sheffield
S1 2GU
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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- Can I have a MAC Code please?