Call to 123?!
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- Re: Call to 123?!
15-03-2020 6:40 PM
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Hi,
Just checked my bill and noticed on last month 07/Feb there is a charge of 50p to 123? No one at home has made this call as we use mobiles and also had no phone line aswell?!
Anyone look into this.
Thanks
Fixed! Go to the fix.
Re: Call to 123?!
15-03-2020 8:39 PM - edited 15-03-2020 8:42 PM
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It's sadly a constantly recurring theme on the forum - see eg
https://community.plus.net/t5/My-Account-Billing/Billing-for-phantom-calls-to-123/td-p/1677701
Google 123 site:community.plus.net to see loads more!
One of the PN team should be along tomorrow to offer a refund.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
19-03-2020 2:52 PM
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HI @S65v10
I have now issued a refund back to your bank. Sorry for any inconvenience that has been caused.
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