Call plan change date

[#1]

I've recently changed my call plan to unlimited anytime calls. The change date on the confirmation page was 2nd April, but the confirmation email says 30th April. Is there any possibility of having this applied with immediate effect?

[#2]

Welcome to the forum.  😊

A new or changed call plan normally starts on the next billing date.

Some Plusnet staff can intervene to make it immediate. Have a look to see who's online at the bottom od this page and try PMing one.

https://community.plus.net/

[#3]

Thanks for your time on the phone, as discussed after battling the system I've put through the instant account change and your new call plan is now active. I've added a bit more information on to a support ticket Here.

Let us know if there's anything else you'd need help with.