Call Plan change - Date of activation
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Call Plan change - Date of activation
12-10-2020 10:00 PM
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Hi, I upgraded to unlimited anytime calls but I'm not sure the date of activation. Is it right away or next billing date? The email I got was a bit confusing. I would prefer it activate right away.
Re: Call Plan change - Date of activation
13-10-2020 7:58 AM
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Welcome to the forums, @paulie22 This type of change will occur on your next billing date.
Re: Call Plan change - Date of activation
13-10-2020 9:52 AM
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I agree with @jab1 that the standard practice is that the change over occurs at the next billing date. However if I remember correctly, when working from home started back in March? reading posts where a helpful staffer arranged for it to start straight away.
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Re: Call Plan change - Date of activation
13-10-2020 11:55 AM
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@Baldrick1 wrote:
...if I remember correctly, when working from home started back in March? reading posts where a helpful staffer arranged for it to start straight away.
Yes, one such was @plusnettony . Having referenced him with the '@' he'll get an alert when he's next logged in.
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Re: Call Plan change - Date of activation
13-10-2020 7:37 PM
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Unfortunately I'm often not around the forums as much as I'd like these days.
More of a problem is that I am remote working and can't do part of the process (take a partial fee) from my current location. Sorry about that.
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