cancel
Showing results for 
Search instead for 
Did you mean: 

Call Charge discrepancies

FIXED
Highlighted
Pro
Posts: 1,211
Thanks: 190
Fixes: 1
Registered: ‎11-01-2008

Call Charge discrepancies

I have been reviewing my mother-in-laws recent bills to see if she would save money by having a call plan. In doing so, I noticed that for some of the numbers she calls regularly, sometimes these are charged and other times not.

If someone from Plusnet responds to this post I could PM them with more details of the numbers called, dates and times, and which calls were charged and which had zero charge, and her account name or phone number. As this is a public forum I am naturally reluctant to publish the details here.

If only the ticket system was available, I could log in to her account (with her knowledge and permission since I have been set up with authorisation), which would be much easier. 

My other car isn't a Ferrari
2 REPLIES 2
Highlighted
Aspiring Pro
Posts: 677
Thanks: 43
Fixes: 4
Registered: ‎04-09-2008

Re: Call Charge discrepancies

Fix

Has your M-I-L perhaps got a legacy line rental package which includes calls made at weekends or after 7pm ?Huh

Highlighted
Pro
Posts: 1,211
Thanks: 190
Fixes: 1
Registered: ‎11-01-2008

Re: Call Charge discrepancies

Thanks @davidj66,, I believe that would explain it

My other car isn't a Ferrari