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Cahsback

julianwebb
Newbie
Posts: 2
Registered: 09-05-2018

Cahsback

Morning All

Joined Plusnet on 9th April 2018 but have not yet recieved my cashback e mail despite several calls.

Could someone check please.

 

Thanks

Julianwebb

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,884
Thanks: 2,796
Fixes: 440
Registered: 21-04-2017

Re: Cahsback

Hi Julian.

I'm sorry to hear you haven't heard about your cashback yet.

I've checked this and I've provided an update to your ticket.

I hope this helps.

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
pnetuser
Newbie
Posts: 1
Registered: 15-05-2018

Re: Cahsback

Hi Julian

When I signed up my plusnet account last week it asked me if anyone referred me, so they could get a discount for the referral

I used you as a referral (julianwebb). Did it work? It should show up in the "My Referrals" section of the member centre.

Plusnet Help Team
Plusnet Help Team
Posts: 4,306
Thanks: 936
Fixes: 184
Registered: 25-03-2015

Re: Cahsback


@pnetuser wrote:

I used you as a referral (julianwebb). Did it work?


Welcome to the community forums @pnetuser

 

If this hasn't worked, it's possible that @julianwebb's forum name is different to their actual account username as forum members do not have to be phone/broadband/mobile customers to join here and users are not restricted to have the same username for the account as their forum login.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
julianwebb
Newbie
Posts: 2
Registered: 09-05-2018

Re: Cahsback

Hi

 

Nothing has shown as yet, My plusnet username is [Removed].

 

Regards

Julian

Moderator's note by Mike (Mav): Personal information removed from a public forum (to an area that staff can see).