Cahsback

[#1]

Morning All

Joined Plusnet on 9th April 2018 but have not yet recieved my cashback e mail despite several calls.

Could someone check please.

Thanks

Julianwebb

[#2]

Hi Julian.

I'm sorry to hear you haven't heard about your cashback yet.

I've checked this and I've provided an update to your ticket.

I hope this helps.

Anoush

[#3]

Hi Julian

When I signed up my plusnet account last week it asked me if anyone referred me, so they could get a discount for the referral

I used you as a referral (julianwebb). Did it work? It should show up in the "My Referrals" section of the member centre.

[#4]

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@pnetuser wrote:

I used you as a referral (julianwebb). Did it work?

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Welcome to the community forums @pnetuser

If this hasn't worked, it's possible that @julianwebb's forum name is different to their actual account username as forum members do not have to be phone/broadband/mobile customers to join here and users are not restricted to have the same username for the account as their forum login.

[#5]

Hi

Nothing has shown as yet, My plusnet username is [Removed].

Regards

Julian

Moderator's note by Mike (Mav): Personal information removed from a public forum (to an area that staff can see).