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Buyer Beware £75 Reward Card

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Hooked
Posts: 6
Thanks: 3
Registered: ‎01-07-2020

Buyer Beware £75 Reward Card

I  have been waiting on my £75 reward card email and called customer services to ask where it was only to be told plusnet had already sent me the email link and it was now expired. I explained to the advisor I had not received an email but all he would say was it was now expired and I would not be getting any £75 reward card.

 

I did not receive the email with the link to claim and I feel like I have been scammed, please be aware of this, Currently been waiting over an hour to customer services to try and resolve this, will let you know how I get on.