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Bug with referrals on sign up page.

Posts: 905
Thanks: 2
Registered: ‎30-07-2007

Bug with referrals on sign up page.

A colleague was setting up a new account today,  and it kept dropping back to the initial page.
Advice from the online assistant recommended clearing the referrer field,  which allowed things to proceed.
I was watching as he was doing this, and the information was definitely correct.
Why was the system not accepting valid referrer details,  and why does it not indicate that it was the referrer details causing the problem?
Plusnet Help Team
Plusnet Help Team
Posts: 13,731
Thanks: 266
Fixes: 76
Registered: ‎27-04-2007

Re: Bug with referrals on sign up page.

Hi there,
I'n not sure why that failed but I will do my best to push back that signup giving a little more info as to what the issue is would be more helpful.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team