Broadband
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Broadband
17-05-2025 2:42 PM
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I am no longer living or with the person at the property where my broadband is active.
I no longer wish to pay for this service.
Re: Broadband
17-05-2025 2:54 PM
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Are you the named person on the account?
If so try phoning the PlusNet Customer Options Team on 0800 013 2632
Brian
Re: Broadband
17-05-2025 2:59 PM
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Re: Broadband
17-05-2025 3:09 PM
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Choices are to leave it as it is, continuing to pay for the service, move the service to another property or cancel and pay any early termination charges.
As suggested, ring Plusnet.
Moderator and Customer
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Re: Broadband
17-05-2025 3:11 PM
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Thread moved from Broadband to My Account/Billing
Moderator and Customer
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Re: Broadband
17-05-2025 6:04 PM
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Thanks for your help everyone.
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