Broadband restrictions from late billing
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Broadband restrictions from late billing
08-05-2020 10:28 AM
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Morning,
I'd woken this morning to find restrictions placed on my plusnet broadband. Ironically most things work, one major exception being the actual plusnet site to pay my outstanding bill - the bill is only outstanding by 6-7 days to my knowledge. So much for the 14 day payment window.
Before its suggested no I do not get the redirect to the failed.billing.plus.net page, it just times out. Also from what I can see this has been an ongoing issue since at least 2018 and is STILL not resolved?
Could I possibly get restrictions removed so I can arrange payment of my bill.
Thank you.
Re: Broadband restrictions from late billing
08-05-2020 12:50 PM
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Sorted via reaching out on twitter. This really shouldn't still be an issue years down the line though.
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