Broadband overcharge ??

[#1]

Hi , I recently renewed my broadband contract and was offered a better deal than i was on before . But i've noticed that i'm still being billed at the old amount of £9.99 .
Many thanks Jerry

[#2]

Have you checked your detailed invoices as it may show up separately as a discount

[#3]

Hi , yes checked bill and def shows old amount

[#4]

The easiest way would be to raise a ticket otherwise wait until Monday when it should be picked up here

[#5]

ok i'll prob raise a ticket .....Thanks

[#6]

Hi, I can see you've called through and this has now been sorted for you, sorry for the delay.