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Broadband overcharge ??
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Broadband overcharge ??
25-01-2014 12:22 PM
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Hi , I recently renewed my broadband contract and was offered a better deal than i was on before . But i've noticed that i'm still being billed at the old amount of £9.99 .
Many thanks Jerry
Many thanks Jerry
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Re: Broadband overcharge ??
25-01-2014 12:24 PM
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Have you checked your detailed invoices as it may show up separately as a discount
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Re: Broadband overcharge ??
25-01-2014 12:33 PM
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Hi , yes checked bill and def shows old amount
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Re: Broadband overcharge ??
25-01-2014 12:36 PM
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The easiest way would be to raise a ticket otherwise wait until Monday when it should be picked up here
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Re: Broadband overcharge ??
25-01-2014 3:46 PM
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ok i'll prob raise a ticket .....Thanks
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Re: Broadband overcharge ??
27-01-2014 11:36 AM
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Hi, I can see you've called through and this has now been sorted for you, sorry for the delay.
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