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Broadband not working, but had email 2 say it was live. Plus, telephone number issue.

garden100
Interested
Posts: 2
Registered: ‎22-07-2020

Broadband not working, but had email 2 say it was live. Plus, telephone number issue.

I had an email to say broadband is live, but it is not. Plus, I had an email to say my BT number would be transferred, yet I have been assigned a new and number. Please kindly fix. To get broadband up and running. And the correct number transferred from bt to plusnet.
In your email you’ve quoted the telephone correctly but assigned the wrong one. 

1 REPLY 1
garden100
Interested
Posts: 2
Registered: ‎22-07-2020

Re: Broadband not working, but had email 2 say it was live. Plus, telephone number issue.

This is  now being looked at, as I managed to  contact customer services.