cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband error - no invoice in failed billing

Kennyuk77
Newbie
Posts: 2
Registered: 09-09-2017

Broadband error - no invoice in failed billing

I keep getting a message when I log onto some sites, error this account has no invoice in failed billing, it won't go away despite phoning the tech support. Thanks

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 7,224
Thanks: 2,057
Fixes: 359
Registered: 21-04-2017

Re: Broadband error - no invoice in failed billing

Hi there.

Sorry to hear you’re seeing this message.
Can you switch your router off for 65 minutes then let us know if you’re able to browse normally after that?

Anoush
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Kennyuk77
Newbie
Posts: 2
Registered: 09-09-2017

Re: Broadband error - no invoice in failed billing

Tried that still same issue

Plusnet Help Team
Plusnet Help Team
Posts: 7,224
Thanks: 2,057
Fixes: 359
Registered: 21-04-2017

Re: Broadband error - no invoice in failed billing

It looks like you've since contacted our support team and this should be resolved now?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team