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Broadband discount not being applied
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Broadband discount not being applied
05-08-2015 8:51 AM
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Trying to get thru currently to CS.
I was one of those whose exchange was regraded by PN "in arrears", so I got a refund for last year and appeared to be getting a huge discount for the second year of my original deal -HOWEVER, this month's invoice has turned up with NO discount on it. If one of the Customer Care teams sees this ,perhaps they could pick it up for me?
I was one of those whose exchange was regraded by PN "in arrears", so I got a refund for last year and appeared to be getting a huge discount for the second year of my original deal -HOWEVER, this month's invoice has turned up with NO discount on it. If one of the Customer Care teams sees this ,perhaps they could pick it up for me?
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Re: Broadband discount not being applied
05-08-2015 9:28 AM
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Couldn't get thru on the phone but managed to get on Chat ! Hopefully its now sorted -I await a refund after the DD has cleared ....and next months bill with interest !!! (thats personal not monetary)
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Re: Broadband discount not being applied
05-08-2015 11:56 AM
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Re: Broadband discount not being applied
19-08-2015 6:43 AM
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For info, the refund hit my bank account this morning
Hopefully the issue won't reoccur in September
Hopefully the issue won't reoccur in September
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Re: Broadband discount not being applied
19-08-2015 1:20 PM
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- Re: Broadband discount not being applied