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Broadband contract

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Newbie
Posts: 4
Registered: ‎20-04-2020

Broadband contract

Hi , I’ve been pushed this way as no ones available at plusnet ! I want to find we’re on my account it tells me if my contract has come to an end .

regards

mark

7 REPLIES 7
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Hero
Posts: 3,931
Thanks: 1,359
Fixes: 32
Registered: ‎24-02-2012

Re: Broadband contract

Log into your account, and the top of the initial page should tell you - mine finishes 08.08.2021 as shown.

PNC.PNG

John
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Moderator
Moderator
Posts: 23,474
Thanks: 4,009
Fixes: 1,026
Registered: ‎11-01-2008

Re: Broadband contract


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Newbie
Posts: 4
Registered: ‎20-04-2020

Re: Broadband contract

Thanks John , when I looked all it says is unlimited (contracted) with no dates , so still bemused .

cheers mark .

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Hero
Posts: 3,931
Thanks: 1,359
Fixes: 32
Registered: ‎24-02-2012

Re: Broadband contract

Mark, the only other ideas I have are: (1) Did you save your email notification of the contract? or (2) You will have to ring Plusnet and ask them - but be prepared for a wait on the phone.

John
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Superuser
Superuser
Posts: 8,264
Thanks: 1,790
Fixes: 115
Registered: ‎30-07-2007

Re: Broadband contract

when I looked all it says is unlimited (contracted) with no dates , so still bemused

I'm fairly sure that's what it says when you're out of contract but ideally we need that confirming by a PN staffer

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Newbie
Posts: 4
Registered: ‎20-04-2020

Re: Broadband contract

Hi john , look as if I’ve somehow lost email confirmation so will have to get in touch with them when possible , it’s amazing anyone who wants something off me seems to get in touch but the other way round is impossible , makes you wonder , cheers 

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Plusnet Help Team
Plusnet Help Team
Posts: 212
Thanks: 25
Fixes: 15
Registered: ‎30-03-2020

Re: Broadband contract

@Howy11 I have replied to your query on your account here.

 Noor
 Plusnet Help Team