Broadband cessation charge - working line takeover
13-07-2016 10:52 AM - edited 13-07-2016 10:52 AM
Our broadband contract with plusnet is coming to an end shortly and we'd like to move to BT.
The Plusnet account is in my partners name. I would like to open the new BT account in my name. If I request that BT do a working line takeover when ordering the new BT package will my partner be liable for a cessation charge on the Plusnet account when it is canceled?