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Broadband and phone delay

Swipe
Dabbler
Posts: 14
Registered: 30-05-2010

Broadband and phone delay

Hi,
My parents have been waiting over 2 weeks now and their broadband has still not gone through. I have raised a ticket and ticket #93311503 has been raised for investigation but nobody has got back to them yet. Please could someone get this chased up and update them?
Thanks
Paul
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 140
Registered: 06-08-2014

Re: Broadband and phone delay

Afternoon Paul.
Sorry to hear you're parents have had issues. As you're not the account holder or an authorised user, I'm unable to provide an update here however I have looked at the issue and update Ticket: 93311503.
I hope this helps Smiley
Alex