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Broadband Usage

Posts: 19
Thanks: 8
Registered: ‎20-10-2018

Broadband Usage

Sorry, there's nothing to show at the moment. This might be because your account is new, or your usage has been reset for a new billing period. It can take up to 4 hours for your usage to show up - please try again later.




Been like this for a few months now... Can someone fix Smiley

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Broadband Usage

Hello @chrisb92


I am deeply sorry to hear you are unable to view your bills on your online members portal.

Can you please follow these steps:-

Clear all cookies and caches on your web browser, before logging into your online portal.

Check if there are any 'pop-up blockers' that is restricting access to our website.

Check if you can access your member portal using an alternative web browser, than the one you are currently using.

Please let us know if this has helped.

Kind regards,