Broadband Order Tracker bug

[#1]

Hi i got an update on the engineer broadband Fiber appointment and its not coming off the database properly.

Quote

Your order is due to complete The engineer appointment to install your broadband service is booked for %appointmentDate% between %appointmentStartTime% and %appointmentFinishTime%.

[#2]

Hi blackwind,
Sorry for any confusion, the email views correctly when I view your account but I will push back on this now.
If you log in at http://contactus.plus.net you should be able to view the details correctly on ticket SN262268893 if you need to.
Thanks for raising it with us.

[#3]

sorry if this is somewhere but couldnt find it after 30mins but where can you view the SN suport tickets?

[#4]

Seeing as Adam has posted a useless link, try this:
https://www.plus.net/wizard/?p=view_service_notice&id=262268893

[#5]

Hi thxs for reply I found that although the broadband date is missing however I'm assuming it will be same date as phoneline
dick:quote

[#6]

Hello there. Your broadband will activate on the same day as your phone line, the 9th March. Please note that it can take anytime up to midnight on the day for the broadband to go live.