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Broadband Genie - reward card

Posts: 4
Registered: ‎05-06-2021

Broadband Genie - reward card

When I joined Plusnet I signed up through Broadband Genie to an offer including a reward card - I haven't received any emails about the reward card and now that my account is fully set up and running I had almost forgotten about it. How do I go about claiming my reward card?

Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,543
Fixes: 1,512
Registered: ‎21-04-2017

Re: Broadband Genie - reward card

Thanks for your post @NeilW1 and welcome to our Community Forums.

From what I can see the offer you signed up on isn't showing as to have included cashback. So I can investigate further can you drop me a private message by going Here with the cashback amount you were offered?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi