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Bogus email from Plusnet - Please update your payment details - Plusnet

cjags
Rising Star
Posts: 449
Thanks: 14
Fixes: 1
Registered: ‎31-08-2007

Bogus email from Plusnet - Please update your payment details - Plusnet

Have just received this email twice from support@plus.net.
...
We don't have any valid payment details saved for your account. You can add a card
or Direct Debit details by going to My Account:
https://portal.plus.net/my.html?action=update_credit_card
Note: If we can't take payment we may apply restrictions to your service.
...
When I go to my account and check, the direct debit details are there.
What is happening?
1 REPLY
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Bogus email from Plusnet - Please update your payment details - Plusnet

Hi cjags,
This email was send out in error. We will be sending out a correction to this this afternoon.
Jojo Smiley