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Blocking premium rate numbers?

gingerbloke
Grafter
Posts: 185
Registered: 28-07-2011

Blocking premium rate numbers?

Can this be done ? I have a call to 09040498229 on my latest bill and I'm struggling to understand what it is.
Generally, I'd like all premium rate numbers barred from my landline.
Adam
8 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Blocking premium rate numbers?

SOVEREIGN HOME IMPROVEMENTS LTD
   109, BELLE VUE ROAD, SOUTHBOURNE
   BH6 3DJ BOURNEMOUTH , DORSET
   GEO : 50.724340 , -1.794362
   Phone : 09040498229

they sell Double Glazing
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Blocking premium rate numbers?

also at this dodgy address
SOVEREIGN HOME IMPROVEMENTS LTD, UNIT 39 AZURA CLOSE, WOOLSBRIDGE INDUSTRIAL ESTATE, THREE LEGGED CROSS
disolved 8 years ago
Mark Austin Director
Clive Dunger Director
alanf
Aspiring Pro
Posts: 1,931
Thanks: 77
Fixes: 1
Registered: 17-10-2007

Re: Blocking premium rate numbers?

Quote from: gingerbloke
Generally, I'd like all premium rate numbers barred from my landline.

There is not an automated procedure but Plusnet staff can arrange this at a rate of £2.50 pm (less if bought with other options).  This must be paid for a few months at a time in advance and not as part of the monthly bill.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Blocking premium rate numbers?

Hi gingerbloke,
If you raise a ticket requesting premium rate call barring our support team will get it all sorted for you Smiley
gingerbloke
Grafter
Posts: 185
Registered: 28-07-2011

Re: Blocking premium rate numbers?

Thanks Matt
Raised a ticket (50444597) and the response was :
"Thank you for your query. Unfortunately the ability to block calls to specific numbers is not a service we currently offer."
Adam
robbiemcnasty
Newbie
Posts: 2
Registered: 25-03-2012

Re: Blocking premium rate numbers?

why  doesn't plusnet offer premium rate and mobile phone call barring? Its the only company that doesn't. Im moving
Plusnet Help Team
Plusnet Help Team
Posts: 13,258
Thanks: 198
Fixes: 62
Registered: 27-04-2007

Re: Blocking premium rate numbers?

Sorry for the confusion about this,
I think Matt may be thinking of "Choose to Refuse" which we can apply manually for £2 per month.
Bear with me though whilst we see if there is a way to apply this manually.
Adam.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 13,258
Thanks: 198
Fixes: 62
Registered: 27-04-2007

Re: Blocking premium rate numbers?

I'm sorry I wasn't able to get back to you on Friday about this, with your permission I can place the order for you to apply this after that we'd need to charge you manually by card every 3 months. Does this sound OK?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team