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Billing

cat-65
Newbie
Posts: 1
Thanks: 1
Registered: ‎04-06-2020

Billing

Please can you tell me why I cannot see my itemised bill?

Email says £41.69 but contract should be £38.99.

This seems to be an ongoing problem from looking at the forum.

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 1,384
Thanks: 247
Fixes: 59
Registered: ‎07-12-2017

Re: Billing

Hi @cat-65 I am sorry you are having issues viewing your bill. Can you advise of the error you see when trying to access this?

 

I have provided further information on why this is higher than expected here.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team