Billing

[#1]

Hello, I have received a bill for the landline, which includes a call I have not made. Could this be credited please? I use the phone line only for broadband.

Thanks,

Sam

[#2]

Hi @kimmysammy

I'm sorry for the incorrect call charge and for any inconvenience that this has caused you. I have credited this off now and this should reflect on your account within the next 24 hours.