Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Billing
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Billing
Billing
17-07-2012 12:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I don't find your "contact " facilities easy to access but I notice that, with only four days to go, my account change has not been modified to the agreed rate.
Message 1 of 5
(5,390 Views)
4 REPLIES 4
Re: Billing
17-07-2012 1:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Account changes are made on your billing date - up to that time it will show your current account details.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 5
(302 Views)
Re: Billing
17-07-2012 1:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Ammy,
Just had a quick look at your account, your prices for your services will show at full price, you will receive a discount on each bill that will bring your bill to the agreed rate.
What within the contact facilities was did you find troublesome?
Chris
Just had a quick look at your account, your prices for your services will show at full price, you will receive a discount on each bill that will bring your bill to the agreed rate.
What within the contact facilities was did you find troublesome?
Chris
Message 3 of 5
(302 Views)
Re: Billing
17-07-2012 7:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Chris.
Tried to enter correct site where original discussion appeared. Couldn't find anything under "contact us" . Original contact made by letter.
Ammy
Tried to enter correct site where original discussion appeared. Couldn't find anything under "contact us" . Original contact made by letter.
Ammy
Message 4 of 5
(302 Views)
Re: Billing
18-07-2012 9:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Ammy,
If you click on <a href="https://www.plus.net/wizard/index.html?p=search&view_by=30days&from=ddmmyy&to=ddmmyy&x=21&y=12http://www.plus.net/residential/tariffs/homephone.html/">Contact</a> it will take you to the correspondence we have had with you. Here you will be able to find the rates that have been agreed.
Hope this helps.
Chris
If you click on <a href="https://www.plus.net/wizard/index.html?p=search&view_by=30days&from=ddmmyy&to=ddmmyy&x=21&y=12http://www.plus.net/residential/tariffs/homephone.html/">Contact</a> it will take you to the correspondence we have had with you. Here you will be able to find the rates that have been agreed.
Hope this helps.
Chris
Message 5 of 5
(302 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page