Billing "Great till it goes wrong"

[#1]

Plusnet seem to be incapable of correcting billing errors. I have been trying since 29-05-17 to get my bill correct.

What do you have to do to convince Plusnet support they are wrong? I've raised questions and phoned many times in the last 3 month to no avail

[#2]

I'm more than happy to have a look at this for you.

Mind dropping me a PM with your username please?

[#3]

Thanks Adam, its [Removed]

Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.

[#4]

Hi Adam

Anything happening?