Billing query - how to resolve?

[#1]

My last bill was incorrect - despite still being in contract a price rise had been applied.
Tried calling - no customer service available . Webchat not available either.
What is the best route to getting some help with this?

[#2]

@arg 

Hopefully a Plusnet CS staff member will pick this up here in time. Otherwise you could use Facebook or Twitter.

[#3]

Thank you for the response. I don't use Twitter or Facebook (at the moment...might have to!).

[#4]

Hi there @arg, I'm so sorry to hear about this. I've raised a support ticket on your account regarding this here.