There's a problem with my first bill , I was charged for a full months line rental when it should've been only a pro rata bill for 19/12 to 04/01 and due to problems on signing up I was promised a credit equal to two months free fibre which also hasn't been applied. I've raised a ticket ( Question #63792992 ) about this but has been ignored since I updated it on Saturday morning , if any mods are looking in can you please sort this out ?
They do patrol the forum and may spot your thread and it helps that you have posted the ticket number for their reference. Your ticket will get processed eventually. If you wish to call CSC you can get an idea of waiting times here http://www.plus.net/supportpages.html?a=212&helpheader=rhmcallstats
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