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Billing ongoing issues but...

goldenfibre
Seasoned Pro
Posts: 3,158
Thanks: 160
Fixes: 12
Registered: ‎01-06-2010

Billing ongoing issues but...

There are seem billing issues ongoing for many customers including myself from last September onwards but surely PN should revert it back to old billing layout that will work? Why can't they until they fix the billing issues has resolved?

3 REPLIES 3
smiffy1
Pro
Posts: 244
Thanks: 91
Fixes: 1
Registered: ‎23-09-2018

Re: Billing ongoing issues but...

It would most probably be harder for them to revert back , For a small number of customers Grin Grin

goldenfibre
Seasoned Pro
Posts: 3,158
Thanks: 160
Fixes: 12
Registered: ‎01-06-2010

Re: Billing ongoing issues but...

For a smaller number of customers? How on earth it taking it so longer?
smiffy1
Pro
Posts: 244
Thanks: 91
Fixes: 1
Registered: ‎23-09-2018

Re: Billing ongoing issues but...

@goldenfibre "A small number of customers "  is a common excuse from PN Wink