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Billing inaccurate
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- Billing inaccurate
Billing inaccurate
14-04-2020 1:54 PM
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Hi, Recently (December) I came out of my 18month contract and decided to renew my contract as I've had great service from Plusnet and I was quoted and agreed to a price of £27.99 a month but for the past 4 months I've been charged £40.98, Please advise, I tryed the live chat but it is unavailable and due to COVID-19 I can not get through on the phone.
Contract email-
https://s.amsu.ng/xHVkLCVtDB7N
Billing-
https://s.amsu.ng/B0n7HUDyBl7N
Contract email-
https://s.amsu.ng/xHVkLCVtDB7N
Billing-
https://s.amsu.ng/B0n7HUDyBl7N
Message 1 of 2
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1 REPLY 1
Re: Billing inaccurate
14-04-2020 6:12 PM
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Hi there I have updated your account with relevant information.
If you could please click the link below.
Message 2 of 2
(409 Views)
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