Billing error

[#1]

Seen a few similar posts.

I'm also unable to get through on the phone and seems you are directed here. Hope the peeps at Plusnet can help. 

I seem to have an error with my bill. It is £40.98 and should be £23.95. Please can you fix this as soon as poss? As many people in the current situation, we are having to tighten our budget a lot due to work issues so would really appreciate this erroneous bill not going out of my account. 

Thanks!

[#2]

I was shocked when I received my monthly bill of £80 something pounds.
My bill should be £21.
I hope this can be sorted a.s.a.p
Thanks

[#3]

Could you let me know a.s.a.p
Once this is rectified.